Please contact us to let us know what you think of the accessibility features we’ve added and to tell us how you’d like us to improve the site.
Accessibility and assistive technology
You should be able to access this site with assistive technology, like Dragon Naturally Speaking, JAWS (Job Access With Speech), NVDA (Non Visual Desktop Access) and ZoomText. You should also be able to use screen magnifiers and your operating system’s speech recognition software.
We’re committed to achieving level AA of the Web Content Accessibility Guidelines (WCAG) 2.0. However, we’re trying to improve the site all the time. If you find something that doesn’t work, or you’ve got feedback or a suggestion, please contact us.
Point symbols (EasyRead)
Point symbols provide you with an image representing a single word or concept. We use them to make meanings clearer and easier to understand.
If you want to turn Point symbols on, click on the Enable point symbols icon link in our footer. To then see these images, just hover the mouse pointer over the words on our website.
Alternative formats or languages
If you would like any information on this site in a different format or language, please email email@example.com to tell us what you need. If it’s easier, you can call us on 0800 952 5000.
Get the best experience
1. Skip to main content
If you’re using a screen reader or keyboard, use the ‘Skip to main content’ link at the top of every page to skip the navigation and get to the content quickly.
2. Make the text bigger
You may be able to use your browser to change the text size.
3. Change the colours
We’ve tried to use colours with accessible levels of contrast to make our content easy to read, but we understand that different colours work better for different people. You may be able to change your browser to use your own preferred colours.
4. Downloading PDF (Portable Document Format) documents
There are some PDFs on the website. If you cannot open these files you may need to download additional software such as the latest Adobe Reader software.
All of the video content you see on this site or on our YouTube channel should be available to watch with optional subtitles (closed captions). Please contact us if you would like a written transcript of any film.