Sureserve Group Videos – to assist with no heating or hot water
 
With credit to the Sureserve group, we are sharing their suite of troubleshooting and instructional videos should you find yourself in the unfortunate situation of being without heating or hot water:

https://www.sureservegroup.co.uk/aaron-services/residents/resident-information/
 
Sureserve Foundation – Energy Efficiency Advice and Guidance
 
In addition, the Sureserve Foundation has updated their Energy Efficiency Advice and Guidance:

https://www.thesureservefoundation.org/advice-and-guidance