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The Scrutiny Panel are an independent team of tenant volunteers who work closely with the Trust to review the housing and maintenance service and the policies and performance in these areas. The Scrutiny Panel play a key role in ensuring that the Trust offers a service that represents good value for money.
There are currently 5 tenant Scrutiny Panel members, 3 of which joined in 2023. The panel have an annual programme of work which includes quarterly meetings, conducting deep dive scrutiny reviews, providing activity reports to the Board of Trustees, supporting stage 3 complaint investigations and providing feedback on other service specific areas on an ad hoc basis. A deep dive scrutiny review is where the panel explore, examine and test a specific area of service delivery. They investigate what is currently in place and make recommendations for improvements based on the evidence gathered during the scrutiny exercise.
To support the panel members Papworth Trust provides a programme of informal and formal training. We work in partnership with TPAS (external tenant engagement organisation) who support us to provide the panel with training and development to assist them in their roles.
This page has been designed to showcase the work of the Scrutiny Panel. Here you will find minutes to the quarterly panel meetings, meeting dates, action plans for deep dive scrutiny reviews completed and the terms of reference and code of conduct. If you have any feedback about how we can improve the visibility of the Scrutiny Panel’s role and work please let us know.
If you are interested in joining the Scrutiny Panel and would like more information about the recruitment and application process please contact Tracey Croucher by email at tenantengagement@papworthtrust.org.uk or by calling 0330 678 0008 option 2.
Below is a list of dates for the upcoming meetings:
Linda Moss (Chair)
Margaret Parker
Alex Winters
Colin Hayward
Jenny Victor
