“Being employed at OWL Bikes allows me to help others in the way OWL has helped me over the years”

Imran Akhtar writes…

“I have always lived in Cambridgeshire and from a young age, was diagnosed with a learning difficulty.

My interest in bicycles began very early on, when my stepfather would show me how to fix my bicycle, repair punctures and the general upkeep.

In 2012, I found out about OWL Bikes and I thought that by attending, I could develop my customer-facing skills while learning more about bikes.

I was able to fix bikes in the shop and also develop my own skills. In January 2014, a vacancy arose for paid work at OWL Bikes. I applied for this role and was successful. 
 

By progressing through OWL Bikes, I’ve been able to further develop my customer service skills and I’ve also developed my confidence when talking to people and answering the telephone.

I am still employed by Papworth Trust as a Bike Mechanic and thoroughly enjoy my role.

I’ve been able to do this whilst fixing bikes in the workshop and working with others. Being employed at OWL Bikes allows me to help others in the way OWL has helped me over the years.”