The terms of your tenancy say you must give us at least four weeks’ notice in writing before you move out. This is called a Notice to Quit.
Your Notice to Quit should be received by us on or before the start of the notice period and the notice period should start on a Monday and end on a Sunday 28 days later.
You are responsible for paying rent until the notice ends and ‘vacant possession’ is given to us. ‘Vacant possession’ is where you have given back all of your keys to us.
If you need to give us a shorter notice period you must obtain our agreement in advance to avoid being charged for the whole four-week period. You must give us a new or forwarding address when you hand in your notice.
As part of the terms of your tenancy agreement you are required to return the property in good decorative order and in a clean condition.
Shortly after you have given notice we will visit your home to discuss any aspects of decorating or cleaning that will be required before you move out. This will be agreed with you and you will be sent written confirmation of this. If you are not able do any of it, we will arrange for it to be done on your behalf but you will be responsible for paying the full cost.
If, after you move out, we need to carry out repairs, cleaning or decorating that you were responsible for, you will be invoiced for the full cost of the work.
A minimum of two keys (per lock) must be returned to us by midday on the day after your notice period ends. Tenants are responsible for returning the keys, so please do not ask anyone else to bring them in for you. When you hand in the keys you will be given a receipt. Remember that you will continue to be charged rent until we have the keys and ‘vacant possession’.
If you do not return the keys and we have to change the locks you will be charged for the cost of this work.
If you move out without telling us you will be charged 4 weeks rent from the time that we are aware that you have moved out.
Please note: If you are giving notice after the death of a tenant, we will normally accept less than four weeks’ notice. If you are in hospital and you or your relatives are unsure what to do about giving up the tenancy, please email Housing@papworthtrust.org.uk or ring 0330 678 0008 and we will advise you.