Papworth Trust seeks to provide high quality information and we have made every effort to ensure that this information is accurate and up-to-date. However, we are unable to give any guarantee as to the accuracy of the information on the website and can accept no liability for any loss, damage or inconvenience which may be caused by relying on any such information.

We take reasonable steps to ensure that any external website that we provide links to or any information provided by third parties is not offensive or defamatory, however we are unable to take responsibility for the content of any such information or website maintained outside of the Trust.

This privacy policy applies only to our website. If you transfer to another site, please read the privacy policy relating to their information. We will not transfer personal information to other sites, unless you have been advised so.
Privacy policy/data protection

Papworth Trust provides Care and Support, Day Service, Housing, Work and Training services. These can only be provided by collecting and using the appropriate personal information which is collected either in person, over the phone or via online forms on our website.

When contacting us, you may be asked for personal information (e.g. such as name, address, postcode etc.) so, we can fulfill your request for information or service.

The information you provide will only be used in those activities necessary to provide you with the service you have requested or require. Any additional purposes or uses will be advised of at the time the information is collected.

Under the terms of the Data Protection Act 1998, you are entitled to:

  • Know why information is being collected and/or processed about you
  • Have a description of the information being collected and/or processed about you
  • Have a description of any potential recipients of the information
  • Have access to information held about you and to obtain copies if necessary.

If you wish to see the information that we hold about you, please complete the Contact Us form. If the information you have requested exists, we will arrange for you to see it within five working days.

We cannot show you information about you that has been supplied by a third party without that party’s permission.
Fair processing notice

Information which you have provided to Papworth Trust will be stored in secure databases. It will be used for the purposes stated when the information was collected. Information will not be sold, rented or provided to anyone else, or used for any other purpose than that for which it was originally collected unless required to by law.

Communications with the Trust (including online transactions) may be subject to monitoring and recording only for purposes permitted by the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 in order to prevent or detect a crime, or investigate or detect the unauthorised use of the service.

Sharing information with other organisations

Sometimes it is necessary for Papworth Trust to share information you have provided with other organisations. This typically will be where an organisation plays a role in providing a service.

We may also share your information as allowed or required by law. For example, to enable other organisations to carry out their statutory duties or where it is necessary to prevent harm to yourself or other individuals.

The main types of organisations we may share information with are:

  • Health and social care professionals and organisations (e.g. NHS organisations)
  • Local and central government bodies, e.g. County Councils/Commissioners
  • Law enforcement agencies, such as the Police and Fire and Rescue Service
  • Regulatory authorities, such as Care Quality Commission (CQC)

Your information will only be shared where there is a statutory requirement to do so or where you have provided consent.

Collecting information automatically

We use cookies to collect statistics about your visit to our website. We use this information to track user activity which in turn helps us to improve the website. These statistics do not contain personal data and cannot be traced back to an individual.

Information security

The website pages which are used to collect your personal details are protected by a digital certificate called a 'Secure Socket Layer'. This is installed onto the web server to ensure that the information being transmitted is secure and to encrypt that information which makes it virtually impossible to intercept that transfer.

The certificate details can be found by clicking on the padlock icon on the bottom right hand corner of a secure page.


We reserve the right to monitor the use of our email and internet facilities to ensure appropriate use and for any other lawful purpose as required.


If this privacy policy changes in any way, we will place an updated version on this page. By regularly reviewing this page you will ensure that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with others.


If you have any comments regarding the use of our website or this policy, please complete our Contact Us form.