We are incredibly pleased to share our 2023– 2026 Business Plan with you, which builds on our existing organisational strategy to deliver good quality homes, jobs and services that enable our customers to achieve their aspirations.
We remain keenly focused on how we can continue to engage with and improve our services for disabled people. Last year, we completed the development of ten new homes at Bassingbourn, our first building project in years, and were delighted to secure an extension to our delivery of the Work and Health Programme.
We saw significant steps on our journey to connect better with our tenants, and our learning will be replicated across other services.
The year has not been without its challenges, however. There have been delays to some of last year’s actions as we moved from the pandemic into the cost-of-living crisis.
It has been a difficult time for our customers and staff too, so we were delighted to offer some financial support in the form of a Positive Action Fund.
The year ahead will not be without further challenges. Through this plan, we have considered some significant changes to our operating landscape, such as costs of materials, scarcity of labour and contractors and vast inflationary increases.
Although there are material challenges, we remain in a strong position. That is down to our fantastic staff teams and volunteers, whom we couldn’t be prouder of, and our gratitude for the support of all our funders, particularly Deloitte and our special relationship with the Varrier Jones Foundation.
As we enter another year, we know that with our incredible team we will continue to deliver outstanding services to improve the lives of disabled people.
Brian Stewart OBE, Chair and Sarah Miller, Chief Executive
