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Get involved to ensure tenant’s voices are at the heart of shaping Papworth Trust’s Housing Service. We value the voice and experience of our housing tenants and recognise this is a vital part of improving our service. Our involved tenants represent the voice of all our tenants and help us to identify what we do well and make recommendations for improvements in areas where we could do better.
The Scrutiny Panel has recommended the creation of a logo to clearly identify areas where tenants have played a role in shaping and approving services. After reviewing several design options, the Panel has selected a logo that will be used moving forward. When you see the Tenant Approved logo, it signifies the inclusion of tenants' voices, ideas, and priorities.
Getting involved brings many rewards: you can meet new people, learn new skills, gain confidence and help us to improve the services you and our tenants receive.
The Scrutiny Panel is an independent team of tenants who work closely with the Trust to review the housing and maintenance service and the policies and performance in these areas. The Scrutiny Panel plays a key role in ensuring that the Trust offers a service that represents good value for money.
If you would like more information about the Scrutiny Panel please click the button below:
The sounding board will give you the opportunity to give us feedback when it suits you. Whether you have a lot of time or a little, we will offer different ways for you to tell us what you think and have your voice heard.
For more information click the button.
